Last updated: August 2026
This is a starting template, not a substitute for legal advice. Have a lawyer review it against your local data-protection regulations (e.g. GDPR, PDPA) before you rely on it in production.
When you create an account or place an order, we collect information such as your name, email address, phone number, delivery addresses, and the documents you choose to upload for printing or delivery.
We use this information to process and deliver your orders, send status updates and proof of delivery, provide customer support, and meet legal or regulatory obligations.
We share order details with the couriers who fulfill your delivery. We do not sell your personal information to third parties. We may share data with service providers who help us operate TrustPost (such as our hosting and database providers), under confidentiality obligations.
We retain order and account information for as long as your account is active, and for a reasonable period afterward to meet legal, accounting, or dispute-resolution needs.
We use cookies to keep you signed in and remember your language preference. You can control cookies through your browser settings.
You can request access to, correction of, or deletion of your personal data by contacting us. Some information may need to be retained where required by law.
We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls on our systems.
We may update this policy from time to time. We'll post the updated version here with a new "last updated" date.
Questions about this policy? Reach out through the chat button on this site.